Contact Us

Artificial Intelligence & Generative AI Solutions

We help teams go from idea → production with secure GenAI Copilots, AI Automation, and ML systems built on your data — without disrupting your existing stack.
Talk to an AI Expert
See Use Cases

AI Solutions &
GenAI Engineering

Secure by Design • Fast Proof‑of‑Value • Production‑Ready MLOps • Global Delivery

Services

Our Featured Services

We provide following professional industry standard IT services.

GenAI Copilots & Assistants

Role‑based copilots for support, operations, engineering, and analytics — grounded in your knowledge base.

Enterprise RAG & Search

Retrieval‑augmented generation to reduce hallucinations and provide reliable, source‑linked answers.

AI Automation & Agentic Workflows

Automate multi‑step work: triage, summarize, route, create tickets, and update systems via secure actions.

Predictive Analytics & ML

Forecasting, anomaly detection, recommendations, and decision intelligence with measurable KPIs.

Computer Vision

Image/video analysis for inspection, compliance, safety, and content understanding.

MLOps & Model Monitoring

Pipelines, model registry, evaluation, drift monitoring, and incident‑ready runbooks.

Data Engineering for AI

Data readiness, quality, lineage, semantic layer, and scalable feature/data pipelines.

Responsible AI, Security & Governance

Risk controls, policy guardrails, red‑teaming, PII handling, and compliance‑by‑default.

AI Accelerators That Reduce Time‑to‑Value

Copilot Starter Kit

  • Auth
  • roles
  • chat UX
  • prompt templates
  • telemetry

RAG Starter Kit

  • Chunking
  • hybrid search
  • citations
  • evaluation harness

Automation Agent Kit

  • Tool calling
  • approvals
  • workflows
  • guardrails

MLOps Baseline

  • CI/CD
  • monitoring
  • drift alerts
  • rollback strategy

Our Process

At TechSME, we’re not just your service provider; we’re your skilled sherpas and seasoned mountaineers, working as an integral part of your team. Our battle-tested approach has saved thousands of hours of labor and millions in inefficiencies, increasing productivity every step of the way. Here’s how we guide you to the summit:
Search

Stage #1 - Discover & Prioritize

· Identify 3–5 high‑ROI use cases (time saved, revenue, risk reduction)

· Map systems & data sources (what we can connect safely)

· Define success metrics, guardrails, and rollout approach

Window-restore

Stage #2 - Data & Architecture

· Data readiness + access model (RBAC, least privilege, audit)

· Choose model strategy (hosted LLMs vs private vs hybrid)

· Design RAG/agents, latency & cost controls, and evaluation plan

Code-branch

Stage #3 - Build & Validate

· Build PoC/MVP with real workflows (not just demos)

· Automated evaluation (quality, safety, hallucination checks)

· Integrate with your stack (SSO, Jira/ServiceNow, CRM, Slack/Teams)

Mendeley

Stage #4 - Deploy & Optimize

· Production release with monitoring + fallback modes

· Continuous improvement (prompts, retrieval, fine‑tuning where needed)

· Governance: approvals, incident response, and usage insights

Use cases

Customer Support

Faster resolution with consistent answers grounded in policies and past tickets.

Operations

Automated triage, status reporting, and incident summaries with approvals.

Finance

Anomaly detection and automated variance explanations across spend and revenue drivers.

HR

Policy assistant + onboarding copilot that answers questions with citations.

Sales/Marketing

Personalized outreach + content assistance with brand/safety guardrails.

Engineering

Code & architecture assistant grounded in internal docs and patterns.

What IT Consulting Services We Provide?

We provide comprehensive and tailored guidance for businesses to implement effective technology solutions.

  • Consulting Engagement
  • Service Quality
  • Cloud and Security Services
  • Digital Transformation

Why Us?

Since its inception, TechSME has worked extensively with clients globally in the field of IT services. The management team together has more than 4 decades of extensive IT Technical project implementation experience.

A focus on clients’ requirements, along with clear communication allows it to create allows TechSME to offer efficient IT solutions.

TechSME has a team of best IT, consulting and recruiting professionals that strive hard to offer the best services. We adapt according to the evolving technological landscape to use latest technology and offer the best solutions.

Our Process

At TechSME, we’re not just your service provider; we’re your skilled sherpas and seasoned mountaineers, working as an integral part of your team. Our battle-tested approach has saved thousands of hours of labor and millions in inefficiencies, increasing productivity every step of the way. Here’s how we guide you to the summit:

Search

Stage #1 - Discovery

Every great ascent begins with preparation. We immerse ourselves in your business’s existing workflows, processes, tools, and goals to pinpoint areas ripe for enhancement. We craft solutions tailored to your unique landscape by:

· Mapping out your processes

· Visualizing all your systems, manual tasks, and apps

Window-restore

Stage #2 - Design

This is where the creativity climbs. We develop your branding package and application wireframes, designing a user experience that will have everyone talking. Our strategic approach includes:

· Auditing workflows to identify high-ROI automation opportunities

· Strategically planning AI integrations

Code-branch

Stage #3 - Development

With the groundwork laid and the path clear, we forge ahead. Your brilliant ideas combined with our meticulous designs turn into reality—efficiently and effectively. We streamline the creation process using:

· A mix of custom code, AI tools, Zapier, Make.com, and your existing tech stack

Mendeley

Stage #4 - Manage & Iterate

Our journey together doesn’t stop at project completion. As your business evolves, so do your automation needs. We continuously manage and refine your systems to ensure peak performance as you grow.

Bring your vision; we’ll chart the course and execute the plan, ensuring a smooth and successful climb to the top.

Technology Stack

Frequently Asked Questions?

We implement least‑privilege access, encrypted storage, private networking when required, and ensure prompts/data are handled per your policies. We can deploy in your cloud tenancy and isolate data by roles/teams.
We choose based on security, latency, cost, and accuracy. We can support a single provider or a model‑router approach (different models for different tasks) to control cost and improve quality.
We use RAG grounding, citations, constrained prompting, tool-based verification, and automated evaluation. For high‑risk outputs, we add human approvals and policy checks.
Typical PoCs run 2–6 weeks: use-case selection → data connection → working prototype → evaluation → production plan.
Yes — common integrations include SSO, Slack/Teams, Jira/ServiceNow, Salesforce/CRMs, data warehouses, and internal APIs. We follow your security and change management practices.
Yes. We can deploy on your infrastructure (Kubernetes / VM-based) and design for private networking and regulatory constraints.
We define success metrics upfront (time saved, deflection rate, cycle time, accuracy, risk reduction) and instrument telemetry dashboards from day one.
We provide monitoring, evaluation, cost controls, prompt/retrieval tuning, and iterative improvements — plus governance and runbooks for incidents.

Ready to bring AI into production — safely?

Tell us your goals. We’ll suggest a fast proof‑of‑value plan and a practical roadmap to scale.
Contact us

Frequently Asked Questions?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.